Friday, January 11, 2013

MINIMUM REQUIREMENTS FOR RESTHOUSES /RESTAURANTS/LODGES-FOR INVESTORS,VISITORS


This afternoon I was lucky to have  had a chat with some international tourist and they asked me what are the requirements to set up and run a lodge or restaurant.This question conceived the idea to have this posting born;
This posting shall be of benefit to an investor,staff of business units in this industry,owners to avoid clossure of their places and visitors to make imformed decisions when making choices.

RECEPTION
1.      Neat receptionist at all times, in well ironed uniform, and courteous at all times
2.      Clean floors, well swept, mopped, or polished
3.      Clean walls – well painted, no marks, not cluttered with wall hangings, few but decent
4.      Room rates and licences clearly on display
5.      Adequate size
6.      A good chair and table – at least one for the  receptionist and one for the guest
7.      Guest register should be available

BEDROOMS
1.      Clean walls, smoothened and well painted preferably in light colour
2.      Floors, well mopped or polished
3.      Bed sheets of good quality (two per bed), regularly washed and well ironed for every new guest
4.      1 blanket and at least a mattress protector (usually a blanket)
5.      Bedside rug or mat
6.      Working table and chair
7.      Wastepaper basket or bin
8.      Candle holder in each room
9.      Clothes hooks – (wooden or original, not nails)
10.  Window openings of adequate sizes, regularly opened to allow free circulation of fresh air
11.  Curtains of adequate sizes, properly fitted and of good quality

BATHROOMS
1.      Regularly cleaned bathroom floors, free of cracks and with good drainage
2.      Bathrooms walls to be finished with tiles or smooth cement (not painting)
3.      Regularly scrubbed and cleaned bathrooms walls (with soap)
4.      A soap holder
5.      Clothes hook or towel rail
6.      Lockable door when inside

TOILETS
1.      Regularly and thoroughly cleaned toilets
2.      Pit latrines should have a lid
3.      Well painted wall
4.      Use disinfectants to keep off bad smell
5.      Proper door (lockable when inside) and roof
6.      Seat and cover for flush toilets

7.      Sanitary bin
8.      Toilets brush
9.      Tissue holder
10.  Clothes hooks
11.  A mirror if communal

DINING ROOM
1.      Clean and strong chairs and tables
2.      At least uniform table cloth or decent table mats
3.      A well laminated menu on each table. (displayed neatly)
4.      Clean, well mopped and polished floor
5.      Smart and uniformed waiters

KITCHEN
1.      Clean walls painted in light colour (preferably oil paint) or tiled
2.      Clean floors, regularly mopped and without cracks
3.      Clean (grease-free) cooking equipment i.e. cookers, pots, plates etc.
4.      Clean kitchen staff in proper kitchen uniform and footwear
5.      Items kept in an orderly and organized manner
6.      Free of cockroaches and other insects
7.      Food items should be well separated and covered in refrigeration to prevent contamination

SURROUNDING
1.      No cobwebs and dust in sight
2.      Well swept surrounding free of debris
3.      Proper refuse pit/ rubbish pit
4.      Pets are not permitted access the premises

OTHERS
1.      Fire fighting facilities
2.      First Aid facilities
3.      Medical examination for food handlers every six months
4.      Literate Manager
5.      Cleaners should be provided with protective wear i.e. gloves and footwear


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